Shipping Policy
FREE Shipping on Orders Over $49
At PetCoverProtect, we’re happy to offer FREE shipping on all orders over $49.
Orders below the free-shipping threshold are subject to a standard tracked shipping fee of $4.99.
Order Processing
- Orders are processed within 1–3 business days
- During peak periods (holidays, promotions), processing may take up to 7 business days
- Business days are Monday–Friday, excluding public holidays
Once your order has been dispatched, it is considered in transit, and a tracking link will be sent to the email address provided at checkout.
Estimated Delivery Times
Delivery times vary depending on location:
- 🇺🇸 United States: 4–8 business days
- 🇨🇦 Canada: 5–10 business days
- 🇬🇧 United Kingdom: 5–10 business days
Please note that these delivery times are estimates only and may be affected by peak seasons or factors outside our control.
Shipping Partners
We work with trusted shipping partners to ensure your order is delivered safely and efficiently.
The specific carrier used may vary based on destination, availability, and logistical requirements.
Shipping Address Accuracy
Please ensure your shipping details are correct at checkout.
- If we identify an issue with your address, we may contact you via email
- Address changes can be requested within 24 hours of placing your order by contacting info@petcoverprotect.com
PetCoverProtect is not responsible for delivery issues caused by incorrect or incomplete address information provided by the customer.
Shipping Delays
While we strive to deliver orders as quickly as possible, delays may occasionally occur due to circumstances beyond our control, including but not limited to:
- Severe weather
- Courier disruptions
- Customs processing delays
We appreciate your patience and understanding in these situations.
Lost or Stolen Packages
If your tracking information indicates that a package may be lost or stolen, please contact us at info@petcoverprotect.com.
Once a package has been handed over to the shipping partner, Pet Cover Protect is not liable for lost or stolen packages. However, we will gladly assist by:
- Investigating the issue
- Communicating with the shipping partner on your behalf
- Helping determine appropriate next steps
Policy Updates
PetCoverProtect reserves the right to update or modify this Shipping Policy at any time.
By placing an order on our website, you agree to the terms outlined in this policy.
Contact Information
Pet Cover Protect
Operated by CPT Solutions LLC
📧 info@petcoverprotect.com
📞 (307) 218-3325
📍 30 N Gould ST, Sheridan, WY 82801